Combo of Intake and Paralegal in one / very articulate
 
19:09 > “If you made a mistake, you need to tell the truth and then face the consequences.”
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Christian Dein Panaligan
+639054515051
Christianpanaligan126@gmail.com
 Christian Panaligan.mp4

• Worked for Levi & Korsinsky (law firm in New York, handling class actions and mass arbitration cases) as both an Intake Specialist and Paralegal Assistant > was terminated abruptly after a technical issue, despite providing evidence it wasn’t his fault. He believes the team leader felt threatened by him (since he’s more senior in terms of work experience) - he’s confident in sharing contact info of lawyer he worked with directly (so we can proceed with background check)

  • Intake Specialist

    • Contacted leads (potential clients).

    • Collected necessary documents/evidence to move forward with claims.

    • Followed up to complete forms, get signatures on legal documents, and address client questions/concerns.

  • Paralegal Assistant

    • Supported paralegals by monitoring electronic court filings.

    • Responsible for calendaring hearings, deadlines, and motions from ECF notices.

    • Circulated reports and ECF documents to the appropriate case teams.

• Worked simultaneously for H-Bar Solution as a Part Time Inside Sales > project stint only

  • Concurrently engaged with Hastings, Cohan & Walsh, LLP as an Executive Legal Assistant

  • Admin/Marketing Support (Part-Time, -4 hours daily) - The owner/client was elderly and developed medical issues hence his contract was ended (all companies knew that he worked for each)

  • Monitored leads.

  • Made follow-up calls (sometimes during breaks from his Levi & Korsinsky shift).

  • Drafted blogs and handled content.

  • Checked and responded to emails.

  • Set up automations for their systems.

• Worked for Pallas Enterprise LLC as a Client Success Manager for almost 3 years / left as he felt underappreciated despite holding two roles (Client Success Manager + Operations Manager) / Compensation was low relative to workload ($5.50/hour for dual roles).

  • Helped law firms run legal campaigns (e.g., data breach cases).

  • Built the structure of cases, starting with intake questions/forms.

  • Drafted retainer agreements.

  • Created follow-up emails and social media posts for campaigns.

  • Handled leads from different platforms (mainly Zoho).

  • Tracked accounts for multiple law firm clients and determined who needed follow-ups.

  • Communicated directly with attorneys regarding case updates and client questions.

  • The owner of Pallas Enterprise also ran 60 Bees, a VA staffing agency for law firms.

  • Because of this, he also served as Operations Manager at 60 Bees, while continuing as Client Success Manager for Pallas.

• Motive: Actively exploring, no engagements right now / prefers to work full US Hours (EST, CST and PST)

• Previously: 1500 USD / month

• Expected: 1600 USD / month

• Availability: ASAP
  Culture Fit Q’s:
  Q1: What are your top "work values" (e.g., being hard-working, being on-time, being proactive) ?

• Honesty – his number one value.

• He explained that he was upfront with Levi & Korsinsky about having multiple jobs, his family situation (two kids, wife at home), and his need to work more.

• He values being transparent and truthful in all situations.
  Q2: What are the most important learnings you've had in your career?

• Honesty – always tell the truth, even if you make a mistake, and face the consequences.

• Respect – especially when working with clients online, since mutual respect builds trust.

• He emphasized that these values helped him across different clients and industries.
  Q3: Who were your top mentors, and what did you learn from them?

• His first client at Pallas Enterprise (the owner) was his top mentor.

• She taught him everything about working in the legal field, since he had no prior legal background.

• He applied what he learned from her to later clients.

• He acknowledged learning from all his clients, but said she had the biggest influence.