A seasoned operations leader with 15+ years at Charisma Brands, she managed 400–600 SKUs, international logistics, ERP systems, and Amazon FBA operations. She worked closely with the CEO and CFO on strategic planning, calendar management, and internal coordination. Known for her hands-on leadership across purchasing, fulfillment, and vendor relations, she also supported major product launches and trade shows. After a brief career break and freelance e-commerce work, she’s now ready to return to a full-time role.

Summary of Experience
Operations and e-commerce supply chain leader with 20 years of experience, primarily with Charisma Brands LLC. Promoted through roles from Customer Service Supervisor to Operations Manager, supporting strategic planning, Amazon forecasting, and logistics coordination. Managed 400–600 SKUs, ERP systems, and vendor communications with Chinese factories, while also serving as the CEO’s executive support. Took a one-year career break after two decades of tenure and is now actively exploring long-term opportunities with ownership and impact.

Recent Experience
Company: Charisma Brands LLC
Role: Operations Manager
Duration: ~2003 – 2023

Responsibilities:
Promoted from Customer Service Supervisor to Customer Service Manager, and eventually to Operations Manager.
Managed calendar, travel, and meetings for the CEO.
Acted as liaison between the CEO and internal/external stakeholders.
Oversaw inventory planning, PO creation, purchasing, and international shipping logistics.
Managed container shipments, Amazon FBA logistics, and domestic fulfillment workflows.
Handled communications with Chinese factories and coordinated QA and production.
Forecasted inventory using P70 for Amazon and historical retail data.
Oversaw 400–600 SKUs and managed ERP, invoicing, SOP development, and reporting.
Attended New York Toy Fair and supported new channel development including FBA and FOB models.
Reason for Leaving: Took a one-year career break and did side gigs in e-commerce product listing and optimization.
Notable Achievement: Supported leadership and drove operational alignment across teams and departments through two decades of brand evolution.

Key Skills and Tools
Operations Management
Amazon Forecasting (P70)
Vendor Coordination (China-based Factories)
Logistics: FBA, Container Shipments, Fulfillment
ERP System Oversight
Strategic Planning & Budgeting
Calendar & Executive Support
SOP Development
Product Lifecycle & Channel Expansion

Motivational Fit
Looking For: A full-time role with strategic ownership across supply chain, operations, or executive support. Prefers dynamic, growth-minded teams where accountability and continuous learning are valued.
Previous Rate: $1,800/month
Expected Rate: To Be Advised
Availability: ASAP