Hourly Rate

$9.00

Marketplace Region

Skill Tags

executive assistance
project management
SOP Development
ClickUp
hubspot
GoHighLevel
Asana
Notion
Trello
executive assistance
project management
SOP Development
ClickUp
hubspot
GoHighLevel
Asana
Notion
Trello

Industry Tags

ecommerce
Real Estate
Venture Capital
healthcare
health & wellness
ecommerce
Real Estate
Venture Capital
healthcare
health & wellness

Chief of Staff-023

Summary and Background

Kristine is a strategic Executive Assistant and Project Manager skilled in end-to-end project execution, cross-team coordination, and SOP development. She leverages tools like ClickUp, HubSpot, Google Workspace, GHL, and Loom to drive 90–100% task completion, streamline operations, and support global teams across e-commerce, wellness, and events.

Summary of Experience
Recent Experience:
Company: Krimson Management Consultancy
Role: Senior Executive Assistant / Chief of Staff and Operations
Duration: Nov 2023 – Present
Responsibilities:
Oversaw client onboarding, VA training, and internal operations. Managed inbox, calendar, and project workflows. Owned VA success and stakeholder coordination. Provided direct support for international clients in e-commerce, wellness, and venture capital.
Key Projects:

  • Managed delivery of 3 high-impact virtual summits (including speaker outreach, funnel planning, email sequences, and team alignment) for a global events client.

  • Created SOPs and coordinated across teams (graphic design, GHL/web development, email marketing, speaker and affiliate care) to ensure deadlines were met despite time zone gaps and language barriers.

  • Built operational plans using Gantt charts and ensured 90–100% task completion rate in ClickUp.

  • Reason for Leaving: Executive is exiting the business to pursue full-time ministry and winding down operations.

  • Notable Achievement: Owned the most complex client account (summit delivery) from pre-planning to post-mortem reviews. Systematized processes that enabled VAs to work independently after onboarding.

Previous Experience:
Company: Bicol Regional Hospital and Medical Center
Role: Executive Assistant to Executive Committee Member (Project Management)
Duration: Mar 2020 – Nov 2023
Responsibilities:
Supported executive communication and stakeholder management. Project-managed two hospital-wide compliance initiatives:

  • ISO 9001 Accreditation: Led internal/external audits, KPI reporting, and operational documentation.

  • Performance Governance System (PGS): Facilitated reporting and strategy execution across 52 hospital departments.

  • Hosted and facilitated 3-day annual management reviews and trained department heads in compliance.

  • Reason for Leaving: Ethics conflict after political leadership shift — chose to resign to maintain professional integrity.

  • Notable Achievement: Successfully drove ISO certification and PGS implementation; improved institutional reporting and compliance.

Company: SunwestVille Realty and Development Corporation
Role: Executive Assistant to General Manager (Project Management and Operations)
Duration: Nov 2018 – Oct 2019
Responsibilities:
Oversaw cross-department operations, event logistics, and strategic initiatives. Supported system automation, compliance tracking, and leadership alignment.
Reason for Leaving: Transitioned to the public healthcare sector to pursue more mission-driven work.
Notable Achievement: Designed training systems and process improvements that boosted executive efficiency and cross-team accountability.

Key Skills and Tools
Project Management, Executive Assistance, Cross-Team Coordination, SOP Development, Workflow Optimization
Platforms: ClickUp, Asana, Notion, Trello, Slack, Google Workspace, Microsoft 365, HubSpot, GHL, Zapier, Airtable, QuickBooks, Fishbowl, Loom, Vimeo

Key Metrics and Analysis
Metrics Used:

  • Task completion rate in ClickUp (90–100% on-time)

  • KPI dashboards (ISO & PGS hospital compliance)

  • Project delivery tracking via Gantt charts

  • Monitoring Tools: ClickUp, HubSpot, Google Sheets, Loom, SOP documentation, Email sequences

Motivational Fit
Looking For:
A long-term client who invests in both business growth and the development of their team. Seeks an executive who values clarity, professional development, and ownership.
Current Rate: $12/hour (Chief of Staff level)
Asking Rate: $9/hour starting rate with growth opportunity
Availability: Full-time | One-week notice | Open to any work schedule

Red Flags
None. Shows strong ethics, emotional maturity, and strategic thinking.

Assessment of Suitability for the Role
Kristine is a strategic EA/Chief of Staff hybrid who thrives in fast-paced, multi-stakeholder environments. She’s managed global summit projects end-to-end, trained VAs, and aligned remote teams to deliver complex outputs. Her ability to anticipate problems, implement systems, and lead with empathy makes her ideal for executives seeking high-trust support.

Additional Project Highlights
📌 Project Execution (Summits):
Led the onboarding and execution of 3 virtual summits, handling multiple stakeholders (video editor, email marketer, developers, etc.). Used ClickUp to drive 90–100% task completion, anticipated timezone and language barriers with developers, and created SOPs + Loom walkthroughs to avoid bottlenecks.
📌 Post-Project Reviews:
Hosted post-mortem evaluations with all teams, implemented improvements based on feedback (e.g., restructuring Google Drive folder hierarchy, updating customer care plans), and modified SOPs to ensure better next-round delivery.
🧠 Anticipating a Problem:
Identified lack of transparency between VAs and clients early on. Solved this by building shared reporting systems so clients could see task updates and prevent perception of inactivity, especially in low-communication roles.
🔥 Putting Out Fires:
Reassigned a high-performing VA to a different client after the original client (studying abroad) dropped out suddenly—without needing executive input. Maintained service continuity and ensured team morale while managing executive disengagement from operations.

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Interested in This Candidate?

Please fill up the following details so we can make arrangements for an introduction between you and the candidate.

See Terms and Conditions here.

Interested in This Candidate?

Please fill up the following details so we can make arrangements for an introduction between you and the candidate.

See Terms and Conditions here.