Ken is an experienced Executive Assistant and Team Integration Manager with nine years in executive support, project management, recruitment, and sales enablement, skilled in calendar and travel management, stakeholder coordination, and data-driven reporting using tools like ATS, Salesforce, and Microsoft 365. Strong at streamlining processes, leading teams, and driving operational excellence in fast-paced environments.

Summary of Experience
Recent Experience
Company: Concertina Team
Role: Executive Assistant / Team Integration Manager (also Executive Assistant Lead)
Duration: Dec 2022 – present
Responsibilities:

• Executive support for CEO: calendar, email, travel, events, and communications management

• Leadership of other EAs as EA Lead

• Account management of clients with assigned EAs

• Oversight of project management and data management systems

• Leading charity events and engagement activities

• Hands-on recruitment (end-to-end sourcing, interviewing, onboarding)

• Sales support by qualifying and closing leads for EA services

• Built and maintained vendor partnerships (e.g., Gawad Kalinga for community events)
  Reason for Leaving: Seeks to preserve work-life balance; currently expected to work weekends and after-hours, which affects mental well-being
  Notable Achievement:

• Successfully spearheaded Concertina’s annual charity initiative starting Dec 2023, scaling participation from 20% to 40% with a goal of 50% this year

• Managed complex stakeholder relationships, improved EA team alignment, and protected CEO priorities while balancing recruitment and sales

Previous Experience
Company: Manulife
Role: Executive Assistant
Duration: Sept 2020 – Dec 2022
Responsibilities:

• Executive support for AVPs and senior leadership

• Calendar, travel, and expense management

• Coordinated and hosted departmental events and visitor briefings

• Provided HR recruitment support and managed virtual career fair

• Supported IT modernization equipment processes during onboarding/offboarding
  Reason for Leaving: Sought permanent remote-work setup and higher compensation
  Notable Achievement:

• Supported the execution of the HR Virtual Career Fair during the peak of the pandemic

• Assisted with a high-volume IT modernization project related to employee tech equipment

Company: Accenture
Role: Executive Assistant
Duration: April 2016 – Sept 2020
Responsibilities:

• Executive support including calendar, travel, visitor itineraries, and documentation

• Participated in HR recruitment interviews

• Provided project support for modernization efforts
  Reason for Leaving: Better opportunity with higher compensation at Manulife
  Notable Achievement:

• Became a key EA supporting multiple executives while maintaining consistent high-quality documentation and process improvement

Key Skills and Tools

• Calendar & email management

• Project & stakeholder management

• Recruitment: sourcing, interviewing, onboarding

• Sales enablement & lead conversion

• Data-driven reporting and KPIs

• Event management

• Process improvement and documentation

• Tools: ATS, Salesforce, Microsoft 365, Google Suite

Key Metrics and Analysis
Metrics Used:

• EA utilization and support success rates

• Recruitment placement metrics (speed, quality)

• Participation rates in engagement/charity programs

• Sales conversion rates for referred EA clients
  Monitoring Tools:

• ATS

• Salesforce

• Standard reporting dashboards

Motivational Fit
Looking For:

• Visionary management that prioritizes employee growth

• Strong work-life balance

• Compensation aligned with market rates

• Opportunity to bring positive impact and value to the organization
  Current Rate: Not specified
  Asking Rate: US $2500 (negotiable depending on the challenges of the role)
  Availability: 15 days

Behavioral / Scenario Answers
✅ Project Management Example
At Concertina, Ken led the company’s annual charity initiative partnered with Gawad Kalinga, which launched in Dec 2023 and is ongoing. He was responsible for end-to-end planning: setting agendas, sourcing vendors (for shirts, gifts, tarpaulins), managing budgets, coordinating participants nationwide, and forecasting travel costs to improve participation from employees in Visayas and Mindanao. One key challenge was achieving a 50% participation goal despite regional constraints, for which he arranged flight and accommodation budgets to bring participants to Manila.
✅ Critical Incident Example
Recently, a candidate (graphic designer) withdrew from an already signed offer just days before the start date due to another day-shift role offer. Ken immediately sourced a replacement through their ATS, fast-tracked screening, and presented a qualified candidate to the client within 24 hours. He preserved the original contract start date with no interruption in onboarding or invoicing, demonstrating strong problem-solving under pressure.
✅ Anticipating a Problem Example
During a sales call with a referred client, Ken anticipated they would ask for a discounted rate based on a shared membership in the Young Presidents’ Organization. Before the meeting, he flagged this to the CEO and obtained negotiation guidelines. As expected, the client requested a lower rate, which Ken successfully negotiated to apply only after a 3-month initial period, balancing client satisfaction with revenue goals.

Red Flags

• Slight concern about current work boundaries (mentions after-hours/weekend work being stressful)

• → could be worth probing about availability and flexibility expectations

• Otherwise no red flags on skill, loyalty, or capability

• Not open to US work hours

Assessment of Suitability for the Role
Ken is highly suitable for a senior EA or team manager role in a complex, fast-paced, multi-stakeholder environment. His blend of EA leadership, recruitment, project management, and sales coordination is rare. He brings strong ownership, structure, and an ability to manage problems proactively, making him an excellent fit for roles supporting high-level executives with cross-functional demands.