Gefford brings end-to-end Amazon catalog management expertise, with a specialty in flat file uploads and troubleshooting. He also has hands-on Walmart account management experience and a strong background in logistics and FBA operations, making him a versatile hire for multi-marketplace support.

• Amazon Account Manager | SellerPlex LLC

  • Specialized in flat file uploads for bulk listing creation and troubleshooting.

  • Monitored account health and ensured compliance with Amazon policies.

  • Handled Seller Support cases, resolving catalog and listing errors.

  • Cross-trained in Walmart Account Management, managing similar catalog operations.

  • Provided administrative support – documentation, reporting, and data entry.

• Logistics Coordinator | JDR Distribution LLC (Amazon FBA Supply Chain Ops)

  • Managed FBA shipment creation & tracking (box content, shipping labels).

  • Coordinated with 3PL partners to ensure timely deliveries.

  • Cross-trained in purchase order processing, demonstrating versatility.

• Customer Service Specialist (Amazon Sellers) | Concentrix

  • Assisted sellers with account support, payments, disbursements, and catalog updates.

  • Supported FBA logistics tracking and shipment-related concerns.

  • Guided sellers in variation setup, catalog troubleshooting, and flat file uploads.

Motive: Exploring new opportunities after being under-compensated despite being cross-trained to handle both Amazon and Walmart. Seeking a role where skills in catalog management + logistics + multi-marketplace handlingare fully recognized.

Expected: $1000/month (Amazon only) | $1200/month (Amazon + Walmart combo)
Availability: ASAP

• Top Work Values: Independence, resourcefulness, initiative, problem-solving.

• Career Learnings: Avoid complacency, adapt to abrupt business decisions, value stability with dedication.

• Top Mentor: College volleyball coach & math dept. head – instilled discipline, resilience, and striving to be the best version of himself daily.