Technically sound as far as Catalog Management is concerned with Flat File experience.
 
Janielle “Kyra” Baranda
+639917953668
kyrabaranda@gmail.com
 Janielle Kyra Baranda.mp4
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• Currently working as a Part Time Amazon Catalog Specialist and Case Manager for Dash LLC (small company managing Amazon accounts for multiple sellers who cannot handle their accounts themselves. They currently manage 10 brands across different industries (eg, Japanese toys, chemical cleaning agents for coffee machines) for 10 hours a week mostly done during Saturday and Sunday, hence she’s looking for a stable full time role that can sustain her

  • Catalog Management: Fixing product listings, reinstating suspended listings, resolving browse node/category issues, and ensuring correct product categorization for better discoverability.

  • Account Health Management: Monitoring performance notifications and account health daily, addressing compliance or suspension issues.

  • Listing Optimization: Updating and correcting product details (sizes, titles, brand names) for optimized listings.

  • Case Handling: Managing Amazon cases, resolving IP infringement issues, and handling catalog-related escalations.

  • Flat File/Uploads: She is familiar with and uses flat file bulk uploads when needed.

• Previously with Evolve Inc (US-based company specializing in wall art/fine art) as an Amazon Catalog Specialist, PPC Admin and Backend Ops Specialist / company shut down as owners parted ways

  • Catalog Management: Fixed around 60,000 ASINs, especially variation problems and catalog errors.

  • Inventory Support: Coordinated when there was no stock in their Michigan warehouse (printing images, preparing fulfillment documentation).

  • Listing Management: Used a custom in-house program to create and manage product listings and listing images.

  • PPC Campaign Execution: Set up and executed Amazon advertising campaigns (coordinating with a PPC agency when required).

  • Customer Support: Handled customer complaints related to product and account issues.

  • Flat Files: Experienced in bulk uploading listings via flat files.

• Worked for Jazz Pty (AU based company) as an Amazon VA - her first stint doing Amazon for several months - left for career growth - in charged of Order Management, CS and Catalog Management

• Motive: Actively exploring for full time role right now / currently just doing part time

• Current: 1300 USD / month 

• Expected: 1500 USD+ negotiable

• Availability: ASAP
  Culture Fit Q’s:
  Q1: What are your top "work values" (e.g., being hard-working, being on-time, being proactive) ?

• Open and transparent communication with clients and team.

• Teamwork

• Continuous learning

• Prefers a non-toxic, supportive environment
  Q2: What are the most important learnings you've had in your career?

• Learned the importance of open communication in a company.

• Shared that she used to be shy, not fluent in English, and hesitant to ask questions — but realized that asking questions and being proactive is crucial.

• Experience taught her that open communication helps solve problems faster (e.g., with account health issues).
  Q3: Who were your top mentors, and what did you learn from them?

• A former coworker who “spoon-fed” her everything about Amazon when she was starting.

• This mentor gave her learning materials, spent 1–3 hours in one-on-one sessions to train her on Amazon systems and processes.

• She also invested in courses (worth around $1,000) with guidance from mentors.

• Mentorship gave her both technical Amazon knowledge and confidence to grow in her career.