An experienced Amazon catalog and operations specialist with 5+ years of hands-on work across diverse product categories—from facial serums and baby food to decorative statues and pet supplies. She has managed 5–10 brands simultaneously, with deep expertise in listing creation, flat file uploads, A+ content, and storefront builds. Skilled in account health monitoring, product and keyword research, and customer service (returns, refunds, inquiries), she has also developed SOPs to streamline backend operations. Her background spans BPO setups, private label brands, and Shopify dropshipping, making her highly adaptable across business models. Proficient in both Seller and Vendor Central, she is now actively exploring full-time, remote roles where she can bring structure, accuracy, and executional consistency to Amazon operations.

Summary of Experience
Amazon catalog and operations specialist with 5+ years of experience supporting private label and agency-led e-commerce brands. Proven track record in end-to-end listing creation, account health management, SOP development, and customer service. Skilled in flat file uploads, A+ content, product research, and Seller/Vendor Central navigation. Known for her adaptability across niches—from pet food and beauty to home décor and online arbitrage. Experienced in both remote and BPO environments, she brings hands-on execution and team-oriented support to high-volume Amazon operations.

Recent Experience
Company: AmpliSell
Role: Amazon Catalog Specialist
Duration: August 2023 – March 2025

Responsibilities:
Created and optimized listings using Amazon policies and flat files
Managed 5–10 brands across niches (e.g., baby food, pet supplies, facial serums)
Monitored account health and addressed listing/compliance issues
Developed SOPs to standardize catalog workflows
Handled customer service (returns, refunds) and keyword research
Built A+ content and storefronts

Reason for Leaving: Company downsizing due to financial performance
Notable Achievement: Streamlined catalog operations across multiple brands, balancing speed and quality despite limited resources

Previous Experience
Company: The Hawkers Club, LLC
Role: Amazon Catalog Specialist
Duration: May 2023 – August 2023

Responsibilities:
Created listings and tracked products using Keepa
Generated performance reports and managed unique SKUs (e.g., statues, hardware)
Reason for Leaving: Retrenched due to poor company performance
Notable Achievement: Adapted quickly to niche product types and provided structure to inconsistent catalog data

Company: Amify
Role: Amazon Operations Manager
Duration: January 2023 – May 2023

Responsibilities:
Managed catalog and listing operations within a BPO setting
Worked across both Seller and Vendor Central
Performed listing optimization, catalog maintenance, and compliance reviews
Reason for Leaving: Company moved from remote to onsite operations post-pandemic, which conflicted with family commitments
Notable Achievement: Maintained operational quality during a major work setup transition

Company: Mind Body Future
Role: Amazon Specialist / Executive Assistant
Duration: August 2019 – December 2022

Responsibilities:
Learned Amazon systems from scratch, handling listing creation and supplier research
Managed customer service, invoice coordination, and supplier communications
Supported dropshipping (Shopify), online arbitrage, and Airbnb logistics
Reason for Leaving: Company bankruptcy
Notable Achievement: Supported CEO with multi-channel responsibilities while scaling early Amazon operations

Key Skills and Tools
Amazon Seller Central & Vendor Central
Listing Optimization / Flat Files / A+ Content
SOP Development & Catalog Structuring
Customer Service & Refund Handling
Product & Keyword Research

Tools: Keepa, Excel, Google Sheets, Shopify

Key Metrics and Analysis
Listing Conversion Rate
Account Health (ODR, LSR, Policy Violations)
Keyword Ranking & CTR
Refund Rate and Customer Satisfaction

Motivational Fit
Looking For: A stable, remote Amazon operations role focused on catalog management, process improvement, and product optimization. Values clear deliverables, structured systems, and opportunities for growth.

Current Rate: $12/hour (previous)
Target Rate: $1600–1800/month (to be finalized)
Availability: ASAP
Reference Checks: Available

Assessment of Suitability for the Role
This candidate brings full-cycle Amazon catalog experience with the versatility to manage diverse SKUs, support account health, and streamline backend processes. She is ideal for e-commerce teams seeking a reliable operator who can own listings, solve catalog issues, and bring order to chaotic product data. Strong fit for remote-first companies prioritizing accountability, adaptability, and cross-functional support.